Mobile version error when editing a branded booklet
If you see a message saying that booklet editing is unavailable on mobile, don’t worry, it’s not a bug! 🐛
Our booklet editor is designed specifically for desktop and laptop devices to provide the best editing experience.
In this article
- Why You’re Seeing This Message
- Common Causes on Desktop Devices
- How to Fix It
- Helpful Troubleshooting Tips
- FAQs
🚫 Why You’re Seeing This Message
You’ll see this alert when:
- You’re on a mobile device (phone or tablet)
- OR your desktop browser is displaying a mobile-sized layout
💡 Sometimes even on a computer, certain browser settings can trigger mobile mode by mistake.
🧩 Common Causes on Desktop Devices
Here’s what might be going on:
- Zoom Level: If your browser is zoomed in too far, the page may behave like it’s on a smaller screen
- Window Size: A narrow browser window can also activate mobile view mode
✅ How to Fix It
Try these quick fixes to get back to editing:
🖥️ Zoom Out
- On Windows: Press CTRL + –
- On Mac: Press Command + –
🖥️ Maximize Your Browser Window
- Drag the corners of the window to make it wider
- Or simply click the maximize button in the top corner of your browser
🔧 Other Helpful Troubleshooting Tips
- Clear your browser’s cache & cookies — This removes old data that may be interfering
- Update your browser — Ensure you're running the most recent version for full compatibility
FAQs
Can I edit booklets on my phone or tablet?
Not at this time. Editing features are only supported on desktop and laptop devices.
I’m on a computer, but still seeing the mobile message — now what?
Double-check your zoom level and window size. If you're still stuck, try switching browsers or restarting your computer.
Will this be available on mobile in the future?
While we’re always exploring ways to improve accessibility, full booklet editing is currently desktop-only.